Because of their unique pressure-relieving properties, the Luxury-Temp 2000 family of sleep surfaces may require a short adjustment period while your body grows accustomed to a revolutionary new way of sleeping. If at any time during the trial period, if you are dissatisfied, simply call our customer service department toll free for Instructions on how to return your purchase for a refund. (**Less Shipping, Handling & Disposal**).
When does the trial start?
The 30-day trial offer starts when your mattress is delivered. It is available only on mattress purchases and products purchased as part of a sleep system. Pillows, cushions, sheets, custom size beds, and accessories cannot be returned.
We offer this guarantee so you, the consumer, can feel confident about purchasing our quality products.
What happens after 30 days?
FoamPillows.com offers one of the longest warranties in the business - a 25-year limited warranty. It's a reflection of our commitment to quality and product integrity. For additional information on our warranty please call our Customer Service Department toll free .
If an order is canceled after it has already shipped, or in the case of a refusal, the customer will be responsible for any and all freight charges. This includes the original freight cost to the customer, as well as the cost of the return to our warehouse.
** Should you decide to return your mattress, your refund will be applied in the same form as the initial payment was received. All sleep trial redemptions are subject to a $200 return shipping fee ($100 extra for pacific time zone customers), as well as a mandatory 20% disposal fee. (A returned mattress cannot be re-sold, therefore it would have to be disposed of in a manner that is environmentally sound)