Warranty

The Luxury - Temp 2000 Warranty

All The Luxury - Temp 2000 bedding systems are manufactured to the most exacting standards. We have been manufacturing mattresses of the highest quality since 1991 and are dedicated to improving the quality of your sleep. We offer one of the longest warranties in the business - a 20-year limited or full warranty. It's a reflection of our commitment to quality and product integrity.

20 YEAR LIMITED REPLACEMENT WARRANTY

10 YEAR FULL REPLACEMENT WARRANTY
During your first ten years of ownership - defective parts, labor and materials will be replaced at no cost to you. (Shipping, handling and nominal component cost increases may apply).

10 YEAR PRORATED WARRANTY
During the next ten years of ownership any defective parts, labor or material cost will be prorated. (Only one tenth of any cost to be paid for each year after the first ten years).

The Luxury - Temp 2000 SETS LIFETIME WARRANTY ON FOUNDATIONS

All The Luxury - Temp 2000 control systems are manufactured to the highest standards, and are warranted against manufacturing defects as follows:

  • 1. This warranty applies only to the original purchaser.
  • 2. This warranty is void if any of the outlined conditions are not followed.
  • 3. This warranty is void if any seals are broken and/or the casing is opened.
  • 4. This warranty does not cover defects caused by misuse, abuse, improper set up, use with improper power supply, or acts of nature.
  • 5. The manufacturer reserves the right to make repair or replacement with similar or original parts.
  • 6. The manufacturer reserves the right to refuse to handle warranty returns which are found to be unsanitary.

Terms of warranty allowance:

  • 1. There is free repair or replacement at the manufacturer's discretion, during the first five years, for products found to have a manufacturing defect.
  • 2. The foam rails on any Softside, or Air set are guaranteed for life, against manufacturers defects, or until original purchaser relinquishes ownership.
  • 3. The following warranty allowances will apply to the 5th through the 20th year from purchase.

20 YEAR FULL REPLACEMENT WARRANTY*

During the course of your ownership - defective parts, labor and materials will be replaced at no cost to you. (Shipping, handling and nominal component cost increases may apply). (*Note: Full Warranty is exclusive to the Dormia and Wellington mattresses)

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